All orders ship from Rockwood, Ontario, Canada. Our default shipping method is Canada Post unless otherwise requested.
***Please note- due to delays from COVID-19, orders may be delayed beyond our control.***
All orders take up to 4 weeks to ship after being processed. Each piece is custom made after an order has been placed. We will always make every effort to expedite an order as quickly as we can.
We cannot not take responsibility for packages that are lost, stolen or delayed through the postal system.
CUSTOMS & DUTY
International orders may be subject to local charges. Any customs or import duties are charged once the parcel reaches its destination country. *** These charges must be paid by the recipient of the parcel.*** We have no control over these charges and cannot predict what they may be. Chloe…With Love cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. Customs policies vary widely from country to country, so please contact your local customs office for further information. If you refuse to pay these charges your parcel may be abandoned, and Chloe…With Love will not be held responsible for any loss of funds as a result of this occurrence.