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Refund policy

At this time, due to the custom nature of each piece produced, all sales on Chloe…With Love jewellery pieces are final. Due to the finality of your purchase, please note the measurements and scale of all products before purchasing. We are here to help and will be more than happy to talk you through everything before making a purchase. Please send us an email at with any prior questions or concerns. 

In the event of a manufacturing defect or if you received an item in error, please email us at within 48 hours of receiving your purchase and someone will get back to you within 24 hours. 

For items being returned due to manufacturing defects, we will refund return regular mail postage.  The item will be repaired and reshipped to you at no further cost.   Please send your returns in their original packaging to:

Chloe…With Love
5779 Third Line
Rockwood, ON
N0B 2K0

In order to protect the jewellery being returned for repairs, please send your return items in a rigid cardboard box in a bubble-padded envelope to prevent further damage during the shipping process. 

*** By completing a purchase through our online store, you agree to all the terms and conditions listed above. ***